You might be asking yourself, "How do I keep my bike running smoothly if I buy a bike online, but have never assembled or maintained a bike before, AND my local bike shop does not sell bikes like this one?"

Don't worry! As a past bike share and bike store employee, I am here to tell you that there are several service options to support you as you make the leap to electric bikes.

Local Bike Shops

We have a growing network of bike shop partners who are trained and equipped to give your Rad ride the TLC it deserves. 

With over 1,400 neighborhood shops in North America, expert help is closer than you think.

DIY (With Some Help!)

Although all Rad Power Bikes models have electrical components, our bikes are DIY in their design. They were born in the garages of our founders and are meant to be worked on and tinkered with. Nothing about the components or hardware requires special tools. Our bikes are made for cyclists by cyclists. (Cyclists who also happen to be top-notch engineers and designers, of course.)

If you're looking for DIY tips, our in-house team of experts is constantly sharing tips aimed at helping you breeze by whatever obstacle may come across your path.

We have online resources for any situation, from noisy brakes to basic chain cleaning. Browse through our extensive database and we're confident you'll find what you're looking for. 

Watch our assembly videos to see the process before purchasing. There's no need to stress about crossing confusing wires because everything is already connected the way it should be. If you ever need replacement screws or bolts in the case that hardware becomes damaged, your local bike shop should carry a replacement.

Explore our full lineup of ebikes. Curious about how you can pick the right electric bike for you? We've got you covered! Still on the fence? Check out these five reasons to start riding an ebike.