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Rad Power Bikes Production Site

Replacement keys

If you ever lose your keys and need replacements, gather the following information and contact us at to place an order. The cost to replace a set of keys is $20 USD/$25 CAD, plus tax and shipping.

  • A picture of the key code printed on the external battery lock core, or on the frame lock core for bikes with semi-integrated batteries (Runner 3 Plus, Rover 6 Plus, City 5 Plus). 


Ebikes with external battery--the letter F or D and a two or three digit numerical code.


Ebikes with semi-integrated battery--four digit numerical code.

  • If you do not have a picture of the lock code, provide the original order # for the ebike.
  • Your name and current mailing address (no P.O. boxes).
  • Your email address.
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