Some RadWagon 4 ebikes have one or more tire-quality issues that can lead to an increased risk of flats. If you have a RadWagon 4, it is imperative that you determine whether these issues may affect your ebike before you ride it again. Check the page "A Note to RadWagon 4 Owners" to determine if your RadWagon 4 is potentially affected and, if your RadWagon 4 qualifies, to submit a request for replacement parts and complimentary service.
This article will list resources that explain what's involved in removing the RadWagon 4 wheels, inspecting the tire components, replacing those components if necessary, replacing the wheels, and then testing the RadWagon 4 before riding it again.
Removing the wheels and tires from a bike, replacing tire components, and reinstalling these components correctly and safely requires advanced mechanical skills and special tools. We strongly recommend having this work done by a local, professional, reputable bike mechanic. If you have the skills and tools to do this yourself, we strongly recommend having your work inspected by a professional bike mechanic. Failure to correctly perform these procedures can cause component failure, serious injury or death.
Regardless of what type of tire you have on any ebike from Rad Power Bikes, if you suspect there is something wrong with your tires for any reason, including cracks, bulges, or bald patches, do not ride your bike. Contact a Rad Power Bikes Service Center or a local bike shop near you, and have a professional inspect your tires. If you believe your tires have a manufacturing defect, contact us.
Phase One: Remove the wheels from a RadWagon 4
Consult the following resources to remove the front and rear wheels from a RadWagon 4.
Phase Two: Remove, inspect, and replace tire components
Consult the following resource to remove the tires and tubes from the wheels, replace the rim strip if necessary, and then replace the tubes and tires
Phase Three: Reinstall the wheels and test the ebike before riding again
Consult the following resources to reinstall the front and rear wheels on a RadWagon 4 and then test component function before riding again.